Title: Module 2: Unpacking Emotional Exhaustion
This module was a collaboration between the STI/HIV Prevention Training Center at Johns Hopkins and Lean in Systems & Solutions. This module focuses on identifying and addressing emotional exhaustion, understanding its causes, and exploring response strategies.
“Emotional exhaustion is the central quality of burnout and refers to feelings of being emotionally overextended and depleted of one's emotional resources” (Maslach et al., 2001).
This brief (10-15 minute) learning module is crafted to equip individuals with the foundational knowledge necessary to recognize, understand, and manage emotional exhaustion. Through engaging in this interactive, self-paced module, participants will gain insight into the nature of emotional exhaustion and learn practical strategies for responding to it.
Goal: Equip learners with the knowledge to recognize signs of emotional exhaustion and apply effective response strategies.
Learning Objectives:
- Understand what contributes to emotional exhaustion and its impact on healthcare workers. .
- Explore strategies to respond to your or your colleagues emotional exhaustion.
Dive into this module to learn more about how emotional exhaustion presents in day-to-day work and strategies to address your or a colleagues emotional exhaustion.
Project/Content Lead:
Alexander Waitt, MS, MSEd, LPC (he/him)
Founder & Chief Executive Officer at Lean In Systems & Solutions
Audrey Collier, BS (she/her)
Project Manager, Lean In Systems & Solutions
Contributors:
Dr. Jamie Hanson, PhD (he/him)
Chief Scientist Officer at Lean In Systems & Solutions
Assistant Professor of Psychology, University of Pittsburgh
Dr. Alison DuBois, PhD, LPC (she/her)
Chief Wellness Officer, Lean In Systems & Solutions
President & CEO at The Mindful Mind, LLC
Nicole Luhanik, MS, LPC (she/her)
Clinical Director, Oasis Mental Health Services
Mercedes Robinson, MA, Ed.m (she/her)
Chief Executive Officer, Tequity In Action
Assistant Director of DEI, Ethical Culture Fieldston School
Salah Kanaan, MSc (he/him)
Chief Technology Officer at Lean In Systems & Solutions
Acknowledgements:
Barbara Wilgus, MSN, CRNP [She/Her/Hers]
Program Administrator, STD/HIV Prevention Training Center at Johns Hopkins; JHU Bayview Medical Center
References:
Khammissa, R. A. G., Nemutandani, S., Feller, G., Lemmer, J., & Feller, L. (2022). Burnout phenomenon: neurophysiological factors, clinical features, and aspects of management. The Journal of international medical research, 50(9), 3000605221106428. https://doi.org/10.1177/03000605221106428
Klusmann, U., Aldrup, K., Schmidt, J., & Lüdtke, O. (2021). Is emotional exhaustion only the result of work experiences? A diary study on daily hassles and uplifts in different life domains. Anxiety, Stress, & Coping, 34(2), 173-190. https://doi.org/10.1080/10615806.2020.1845430
Maslach, C., Schaufeli, W. B., & Leiter, M. P. (2001). Job burnout. Annual Review of Psychology, 52(1), 397–422. https://doi.org/10.1146/annurev.psych.52.1.397
Tawfik, D. S., Scheid, A., Profit, J., Shanafelt, T., Trockel, M., Adair, K. C., Sexton, J. B., & Ioannidis, J. P. A. (2019). Evidence Relating Health Care Provider Burnout and Quality of Care: A Systematic Review and Meta-analysis. Annals of internal medicine, 171(8), 555–567. https://doi.org/10.7326/M19-1152
Disclosure:
The content experts involved in the creation of this module, including the collaboration between the STI/HIV Prevention Training Center at Johns Hopkins and Lean in Systems & Solutions, have declared that there are no financial relationships or conflicts of interest to disclose. This module is the product of our commitment to providing high-quality, unbiased education and training. Our team has worked diligently to ensure that the content is current, accurate, and developed independently of any commercial interests.